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Privacy Policy

At JLM Express Process Service (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:
Personal Information

  • Name
  • Phone number
  • Email address
  • Billing or payment information
  • Any information submitted through contact forms

Service-Related Information

  • Details related to legal documents and service requests
  • Addresses and contact information necessary to complete process service, skip tracing, or notary services

Technical Information

  • IP address
  • Browser type
  • Website usage data (via cookies or analytics tools)

How We Use Your Information

We use the information we collect to:

  • Provide and manage our legal support services (process service, document retrieval, skip tracing, and notary services)
  • Communicate with you regarding service requests
  • Process payments and invoices
  • Improve our website and customer experience
  • Maintain legal compliance and documentation requirements

Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Legal authorities when required by law
  • Third-party service providers (such as payment processors or technology providers) necessary to fulfill services
  • Contractors or affiliates assisting in completing service requests

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

SMS Disclosure:

  • By clicking SUBMIT you consent to receiving SMS messages.
  • Messages and Data rates may apply. Message frequency will vary.
  • Reply Stop to Opt-out of messaging.
  • Reply Help for Customer Care Contact Information.
  • I have read and acknowledged the Privacy Policy.

SMS Privacy Policy:

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

JLM Express Process Service
 Email: service@jlmprocess.com
 Phone: (863) 678-1235